Wills Business Improvement

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Gavin Wills

Performance Analysis and Improvement

Gavin is a specialist in building and improving businesses. He has worked both as a consultant to a wide variety of Australian businesses, and as senior manager with hands-on responsibility for business development.

He developed his commercial analysis skills with a national business advisory and chartered accounting firm. He was an Associate Director, senior adviser and project manager with the firm’s Business Advisory Group. He gained extensive experience in business improvement projects for private, public and community enterprises.

He entered the commercial world, joining the executive team of an independent finance group that provided highly rated, asset backed commercial paper programs for lenders in Australia and New Zealand. Working with the board he began a new retail business and developed a range of efficient, productive services and systems.

Gavin began independent contracting and consulting in 2007, drawing on the significant experience and resources gained over two decades of business analysis, business development and business improvement.

Throughout his career, Gavin has been consistently recognised as a developer of solutions—a creative problem solver with a strong focus on achieving results.

Business performance analysis and improvement is all that Gavin does. This means that:

• He undertakes business improvement projects more efficiently and effectively.
• He works with more businesses, doing more improvement work.
• He does not have tax deadlines or other practice areas to divert him.

Business improvement is not a good fit with many accounting and professional firms. Yet it is often sound practice for clients to work with their accountants on business improvement projects. For this reason Gavin is happy to work with accountants, giving clients the best of both worlds.

Gavin does not delegate business analysis or project work to junior staff. It is not that kind of work. He is able to manage projects efficiently and cost-effectively by using dedicated software, and well-tested tools and procedures.

Gavin brings a wide range of technical expertise and business knowledge to each project that he undertakes. This generally means that he delivers better value - seeing more problems, possibilities and pathways than many other advisors.

In many cases Gavin can also deliver solutions, either undertaking the work or managing change on behalf of clients. This saves time and reduces the cost and risk of implementation.

 

Fiona Wills

Strategy and Change

Fiona is a specialist in strategy and change, particularly in complex regulatory environments. Prior to engaging with Wills Business Improvement Fiona was a Management Consultant with Booz & Company.

Fiona has extensive experience working collaboratively with Australian and international government departments, organisations and agencies in order to drive individual agency and Australian Government objectives.

Fiona has been a manager and leader in Defence, the Australian Maritime Safety Authority, and the Attorney-General’s Department. In these roles she gained valuable experience in strategy and policy development and its translation into a practical operational approaches.

Her work in this area involved extensive stakeholder engagement and ensuring international obligations such as conventions and codes were taken into account both from a regulatory and policy perspective.

Fiona has been responsible for developing the strategy for implementing major amendments to an international convention across federal and state/territory jurisdictions.

As a management consultant with Booz & Company’s public sector consulting team, Fiona provided advice on organisational change and change management, project management and risk management. She both led, and was involved in, a variety of projects including major organisational transformation projects, studies for both public sector and commercial clients and project management, scenario development and in-country facilitation of international capacity building exercises on behalf of the Australian Government.

Fiona brings her experience as both a practitioner and adviser to every project that she undertakes.

 

James William

Indigenous Sector Strategy, Policy and Services

James has dedicated his professional life to building stronger and more capable Indigenous communities and organisations.

In 2008 James joined Deloitte Touche and Tohmatsu as a Client Manager, working with Industry and Government in the area of Indigenous services. He led several significant projects for the firm focussing on local government, education, employment, and economic development issues. James has a strong professional interest in major projects involving industry and Aboriginal and Torres Strait Islander communities.

Since 2008 James has been a Council member of the Queensland Aboriginal and Torres Strait Islander Advisory Council, which advises government on practical strategies and partnerships to contribute to meeting the national Closing the Gap targets.

He has capabilities and skills developed in policy and program-administration roles in key public sector portfolio areas including public housing, vocational education and training, employment, economic development and Indigenous enterprise development and support. These include:

• Professional services experience in development and delivery of major projects including program/project evaluation, risk analysis and management strategies, business process improvement including governance, business feasibility and research, analysis and written advice on Aboriginal and Torres Strait Islander policy issues.
• Policy development and implementation with specialist knowledge in vocational education and training, public housing, employment and economic development in Indigenous communities
• Program Administration including support and administration of grant funding for government programs in vocational education and training, public housing, employment and economic development including enterprises
• Vocational Education and Training sector with extensive experience in training development and delivery and compliance to regulatory requirements within the sector
• Human Capital Development – understanding of human capital development policies, methodologies and practise that address employment pathways for long term unemployed participants with particular emphasis on Aboriginal and Torres Strait Islander participation.
• Personal and Other Services - Aboriginal and Torres Strait Islander cohort with extensive knowledge and capabilities in addressing social issues including cultural protocols and religious belief systems, economic development and other significant issues such as housing, training and employment.